Please return the unassembled item in its original packaging within 7 days, along with your receipt, for an exchange. Returned items will be inspected, and both the goods and packaging must be in their original condition.
If the item has been used or damaged by the customer, an exchange or return will not be granted. Grand-House Plumbing & Sanitaryware Supply is not responsible for any loss during the return transit.
Once the returned item has been inspected and confirmed, a refund will be issued within 3 to 5 working days.
Please send your return to the following address:
Grand-House Plumbing & Sanitaryware Supply
A-279, A-281, Ground Floor
Jalan Dato' Wong Ah Jang
25100 Kuantan, Pahang
Grand-House Plumbing & Sanitaryware Supply reserves the right to deny a refund/exchange without providing a specific reason.
For any questions or concerns, please contact us at
grandhouse88@gmail.com or 09-5159818.
